You have received your Wheeleo® by carrier. It is packaged in a cardboard box. Follow the instructions below to open the box correctly and fit the handle before use.
If you have a trial or rental Wheeleo®, be sure to keep the box in good condition so that you can use it again to return the Wheeleo®, if necessary. To repack, simply follow these steps in reverse.
Before you begin
This guide accompanies our official unpacking video, available here: youtu.be/gLD9YotgLSE
It is important to follow the video step by step, in order, before assembling your Wheeleo®. Each action is shown precisely—improper unpacking can damage the packaging or the product, or complicate a return if necessary.
Unpacking steps
Assembling the handle
If you are renting or in a trial period
If your Wheeleo® was delivered as part of a rental or a purchase with a trial period, you must keep the complete box, even after removing the product. If the trial is not successful, you will need to repack the device for return.
To repack the Wheeleo®:
In case of observed damage
If you notice a dent or tear on the box, or a defect on the Wheeleo® when removing it from the packaging, contact your retailer immediately, before any use.
To maintain optimal use of the Wheeleo® over the long term, it is important to ensure the wheels rotate freely.
The wheels must turn easily, 360°, without resistance.
Dust, hair and dirt can prevent the ball bearings from functioning properly. It is recommended to clean them regularly using:
Once the bearings are thoroughly cleaned, lubricate them using a universal lubricant (for example WD-40).
This procedure should be carried out regularly, and as soon as the Wheeleo® no longer seems as easy to move as usual.
Use of the Wheeleo® must comply with the conditions described in the instructions for use (IFU). In particular, it is not recommended to use the Wheeleo® in environments such as water, sand, dirt, grass or gravel. This increases the frequency of necessary maintenance and can damage the Wheeleo® more quickly. Sand and water should be avoided in particular.
The Wheeleo® user manual is available for download below. It is valid for the following references:
Available languages: FR, NL, DE, EN, IT, ES, PT, GR, AR, DK
The casters are screwed in using a threaded rod into the frame, which allows them to be replaced in case of advanced wear or defect.
It is important to regularly check that the casters are properly screwed onto the ends of the Wheeleo® feet. This check should be performed more frequently if the Wheeleo® is used on surfaces that generate vibrations.
The threadlocker limits the impact of vibrations on the thread tightening and reduces the risk of loosening over time.
A wheel pack compatible with the V2 is available on our webshop.
Any questions or comments?
We’re here to help.
At Wheeleo®, our mission is to help you get back on your feet. Whether it’s providing you with next-generation mobility assistance or answering your questions. Let us know what’s on your mind and we’ll get back to you as soon as possible.
Good news, the Wheeleo® is available in your area.
To do so, please visit our local partner!
Good news, the Wheeleo® is available in your area.
To do so, please visit our local partner!
Good news, the Wheeleo® is available in your area.
To do so, please visit our local partner!
Good news, the Wheeleo® is available in your area.
To do so, please visit our local partner!
Good news, the Wheeleo® is available in your area.
To do so, please visit our local partner!
Good news, the Wheeleo® is available in your area.
To do so, please visit our local partner!