Unpacking, assembly and maintenance of the Wheeleo®

You have received your Wheeleo® by carrier. It is packaged in a cardboard box. Follow the instructions below to open the box correctly and fit the handle before use.

If you have a trial or rental Wheeleo®, be sure to keep the box in good condition so that you can use it again to return the Wheeleo®, if necessary. To repack, simply follow these steps in reverse.

Assembling the Wheeleo®

Before you begin
This guide accompanies our official unpacking video, available here: youtu.be/gLD9YotgLSE

It is important to follow the video step by step, in order, before assembling your Wheeleo®. Each action is shown precisely—improper unpacking can damage the packaging or the product, or complicate a return if necessary.

Unpacking steps

  1. Place the box in the correct orientation, with the label facing you.
  2. Cut the tape sealing the box cleanly, without forcing the cardboard.
  3. Remove the cardboard packaging gently with two fingers.
  4. Take out the Wheeleo® by lifting it vertically.

Assembling the handle

  1. To reverse the position of the handle, pull the adjustment button to lower it.
  2. Gently insert the handle tube into the central tube, keeping the adjustment button pulled. Release it at the desired height.
  3. Your Wheeleo® is now ready to use.

⚠️ If you are renting or in a trial period
If your Wheeleo® was delivered as part of a rental or a purchase with a trial period, you must keep the complete box, even after removing the product. If the trial is not successful, you will need to repack the device for return.

To repack the Wheeleo®:

  • Follow the instructions in reverse order from assembly.
  • Replace the device and protective materials exactly as they were upon receipt.
  • The Wheeleo® must not be able to move inside the box once it is closed.

⚠️ In case of observed damage
If you notice a dent or tear on the box, or a defect on the Wheeleo® when removing it from the packaging, contact your retailer immediately, before any use.

Wheeleo® maintenance

To maintain optimal use of the Wheeleo® over the long term, it is important to ensure the wheels rotate freely.

The wheels must turn easily, 360°, without resistance.

Cleaning and lubrication

Dust, hair and dirt can prevent the ball bearings from functioning properly. It is recommended to clean them regularly using:

  • a cloth,
  • a small brush,
  • or a little compressed air (PC dusting spray).

Once the bearings are thoroughly cleaned, lubricate them using a universal lubricant (for example WD-40).

This procedure should be carried out regularly, and as soon as the Wheeleo® no longer seems as easy to move as usual.

Conditions of use

Use of the Wheeleo® must comply with the conditions described in the instructions for use (IFU). In particular, it is not recommended to use the Wheeleo® in environments such as water, sand, dirt, grass or gravel. This increases the frequency of necessary maintenance and can damage the Wheeleo® more quickly. Sand and water should be avoided in particular.

Instructions for Use

The Wheeleo® user manual is available for download below. It is valid for the following references:

  • Wheeleo-V2
  • Wheeleo-v2/9005
  • Wheeleo-v2/5021
  • Wheeleo-v2/5009
  • Wheeleo-v2/3003

Available languages: FR, NL, DE, EN, IT, ES, PT, GR, AR, DK

Changing the Wheeleo® casters

The casters are screwed in using a threaded rod into the frame, which allows them to be replaced in case of advanced wear or defect.

Checking the attachment

It is important to regularly check that the casters are properly screwed onto the ends of the Wheeleo® feet. This check should be performed more frequently if the Wheeleo® is used on surfaces that generate vibrations.

Replacement or tightening procedure

  1. Unscrew the caster using a 14 mm wrench, counterclockwise.
  2. If the caster is being replaced, apply threadlocker (for example Loctite 243) to the entire thread of the new caster’s threaded rod, before screwing.
  3. Screw the caster back in clockwise, until fully secured (see video).

The threadlocker limits the impact of vibrations on the thread tightening and reduces the risk of loosening over time.

A wheel pack compatible with the V2 is available on our webshop.

Need help?

Any questions or comments?
We’re here to help.

At Wheeleo®, our mission is to help you get back on your feet. Whether it’s providing you with next-generation mobility assistance or answering your questions. Let us know what’s on your mind and we’ll get back to you as soon as possible.

Thank you for your interest in the Wheeleo®!

Good news, the Wheeleo® is available in your area.

To do so, please visit our local partner!

Thank you for your interest in the Wheeleo®!

Good news, the Wheeleo® is available in your area.

To do so, please visit our local partner!

Thank you for your interest in the Wheeleo®!

Good news, the Wheeleo® is available in your area.

To do so, please visit our local partner!

Thank you for your interest in the Wheeleo®!

Good news, the Wheeleo® is available in your area.

To do so, please visit our local partner!

Thank you for your interest in the Wheeleo®!

Good news, the Wheeleo® is available in your area.

To do so, please visit our local partner!

Thank you for your interest in the Wheeleo®!

Good news, the Wheeleo® is available in your area.

To do so, please visit our local partner!