customer service


Find out about the different reimbursement options available in your country at Wheeleo®️. Explore our dedicated page to understand the options available and facilitate your reimbursement process.


In most cases, when there is a refund, it is necessary to contact
an approved medical equipment retailer
a medical prescription. A motivational report from a healthcare professional attesting to a positive test is sometimes required (e.g. Brussels). Purchasing from our webshop does not entitle you to a refund, even if you enter the correct details.

Test the Wheeleo®

Please fill in this short form so that we can contact you to arrange a test.